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    Quality Control

    Key areas:

    • Quality System
    • Incoming Material Control
    • Process Controls
    • Inspection Process Controls
    • Gage Control Process
    • Corrective Action System
    • Statistical Methods
    • Continuous Improvement Process
    • Customer Satisfaction
    • APQP Process

    Tools:

    • Supplier Audit template
    • Qualitative Evaluation Matrix
    • Gage R & R

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    Key areas:

    • Identify supplier quality personnel
    • Definition of roles & responsibilities
    • Gage calibration – frequency & SOP
    • Quality training - plans & frequency
    • Traceability/ Inspection & test procedures
    • Process control Methodology
    • Incoming inspection & sub-tier supplier quality management

    Tools:

    • Checklists, Training Manuals
    • Statistical Sampling techniques
    • Templates

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    Key areas:

    • Perform FPIR (First Piece Inspection) or PPAP (Production Part Approval Process) as per quality plan
    • Identify non-conformance to quality plan
    • Perform root cause analysis
    • Establish prioritized list of non-conformance and set up preventative/corrective action plans
    • Update quality plans & procedures based on the action plans

    Tools:

    • Checklists / Templates / Audit
    • Cause & Effect Diagrams
    • Pareto charts / Histograms

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    Key areas:

    • Set up Statistical Process Control (SPC) for continuous monitoring
    • Follow up during out-of-control situation for corrective actions
    • Regular short term/long term capability study
    • Perform periodic metrology as per quality plan
    • Audit process improvement evidence & results

    Tools:

    • SPC Methodology
    • Quality audits
    • Gage R&R
    • Checklists / templates

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