Soft Skills Training at Satven Chennai & Hyderabad Locations
We had a packed soft skills training programs schedule for our fresh graduates in the month of September 2022 in Chennai and Hyderabad locations covering about 75 associates.
• Over 3 days, participants were trained on email writing, verbal introductions, and body language, to name a few topics.
• The session on customer orientation covered relationship building, understanding customer needs, handling complaints, and delivering top-of-the-line value added customer service,.
• The personal grooming module covered topics such as professional dressing, grooming standards, the relationship between personal appearance and image, and so on.
In the business etiquette session, topics covered included telephone etiquette, how to behave outside of the workplace, communicating with people of different cultures, how to make a great first impression, and so on.